Direct Engineering Support
Contact Our Team
Have feedback on a controller layout, detected an unrecognized gamepad, or want to suggest a new diagnostic tool? We'd love to hear from you.
Primary Support Emailsupport@controllertesters.com
Typical Response TimeWithin 24 to 48 hours
Support Channels
Channel // 01
Bug Reports & Compatibility
Found an issue with button mapping, polling calculation, or stick drift circularity? Send us your Gamepad ID string and browser version.
Channel // 02
Feature & Benchmark Requests
Want additional reflex modes, customizable deadzone graphs, or fight stick SOCD cleaner diagnostic tools? Let us know!
Channel // 03
Partnerships & Licensing
For esports tournament organizers, controller manufacturers, and hardware reviewers interested in telemetry integrations.